Frequently Asked Questions
Everything you need to know about your Instant Pot experience
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes between 3-7 business days depending on your location within the continental United States.
How do I register my Instant Pot for warranty?
You can register your product on our official website under the 'Registration' section. You will need your model number and proof of purchase to ensure your 12-month limited warranty is activated.
What is your return policy for kitchen appliances?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund, minus shipping costs.
Are the inner pots and lids dishwasher safe?
Yes, the stainless steel inner pot, sealing rings, and lids are all dishwasher safe. We recommend placing the sealing ring and lid on the top rack for optimal care.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer replacement parts for older models?
We stock a wide variety of replacement parts including sealing rings, steam release valves, and power cords for both current and discontinued models to ensure your appliance lasts.